Customers contact early in the arrears cycle delivers maximum results. By outsourcing your early arrears management to RED BILL you can contact more customers in less time using our excellent technology and benefit from expertise of specialist collectors with a focus on custom care. Accounts can be settled faster while preserving the value of your customer relationships.
Services
-
Commercial Collections
REDBILL understands the specialist skills needed for successful Commercial Debt Collection and has a dedicated Commercial Collections team who are trained to deliver the best outcome of your business.
They manage each individual debt case and consult with you every step of the way on the best strategies to achieve the delicate balance of optimizing cash collection without damaging important business relationships.
-
Consumer Collections
We work with businesses to prompt customers who are seriously in arrears to make payment before they are listed as a debt.
We make contact with your overdue customers and aim to recover the maximum amount of overdue debt, with the right data, we apply an appropriate recovery strategy, depending on the nature of the debt, its age and size, and the particulars of your customer. We use every customer contact available. Telephone, letter, visits by field agents and finally by applying legal enforcement
-
Debt Purchase
You can also sell overdue debts. You immediately recover a portion of your outstanding monies without resorting to what could be a lengthy internal or outsourced collections process.
Selling overdue debts not only reduces your collection costs it also provide immediate access to cash flow, as well as finalizing the value of bad debts write-off.
RED BILL specializes in the purchasing of arrears debtor’s ledgers. We buy debt at an agreed price, based on assessment of the debt recovery levels that are considered attainable.
We buy debt either as one-off sale transaction or on a “Forward Flow” basis, where by the price is agreed up front for an annual (or six monthly) period for a regular monthly debt sale.
The most common debt purchases include:
- Financial services debt (credit cards, personal loans, car loans and transactional accounts)
- Utilizes (telecommunications , electricity supply, and similar debts)
- Retail finance (hire purchase)
-
Field Calls
REDBILL can draw from its established network of licensed agents to conduct debt related fields calls which are an effective tool for debt recovery.
-
Advanced Skip Trace
RED BILL offer an advanced “skip tracing” service is an industry term known for the searching of missing persons. In relation to debt recovery, the need to trace debtors who have ‘skipped’ arises on regular basis. RED BILL’s advanced skip trace is a thorough and in depth investigation performed by our highly skilled and experienced team of locators utilizing every avenue, lead and database available within the law.
-
Mercantile Enquiry against the Debtor
RED BILL can also conduct a mercantile enquiry on debtors through Veda Advantage. Mercantile Enquiries provide crucial information such as debtor background and whether the debtor owes other people any money .Such information can be critical in determining the process of recovery.
A mercantile enquiry may also Impact the debtors ability to obtain credit in the future. The Debtor’s credit profile will list RED BILL’s mercantile enquiry, which will be held on the debtor’s file for 5 years.
-
Post Judgement Recovery
In many cases the last step is to collect on a judgment or award through the post-judgment collection process. As with pre-judgment accounts, recovery requires the combination of collection professionals and local counsel. Prior to issuing writs of execution, garnishing wages/accounts or seizing property, the defendant's assets must be found.
Where attorneys are experts at winning the case, REDBILL has specially trained investigators to relieve the attorney of labor-intensive asset searching. This combination creates a powerful result increasing the client's recovery success significantly.
-
Business Contract
Conducting business starts with a good contract. The use of a good contract can prevent many legal conflicts. Do you want to draw up a new contract or would you like one reviewed? Our lawyers ensure that your contracts are tailored to your specific situation. Are you having an issue with your business partner? Are they failing to comply with the terms of the contract? In this case, our specialists will do their utmost to solve your problem as quickly as possible.
Before a contract is concluded, you and your new business partner will negotiate the terms and conditions under which you will conduct business. This is also known as the pre-contractual phase. Our lawyers will help you during this phase to ensure that your new contract fits in perfectly with your situation. In addition, we can help you draw up a confidentiality agreement and a letter of intent.
Your advantages:
- Legally strong contracts
- Less chance of legal conflicts
- Tailor-made contracts
- Always an honest and clear advice in your case
- For SMEs and Multinationals
- High customer satisfaction
- Drawing up contracts
Do you need to draft a contract? Drawing up a contract is, in most cases, tailor-made. Our specialists in contract law ensure that your agreements are tailored to your specific situation. In this way, your risks remain limited. We can help you draw up various business contracts:
- Rental agreement
- Agency Agreement
- Distribution agreement
- Franchise agreement
- Lease-purchase agreement
- Sales contract
- Lease contract
Has your business partner asked you to sign a contract? We highly advise that you have it checked by an expert before you sign anything. This ensures the contract works for both of you. Are you curious whether your current contracts are still up-to-date? Please feel free to contact our specialist lawyers. They will always give you honest and clear advice about your contract.
Do you conduct business across the border? In this case, it is important to have good business contracts in place. With international contracts, there are a number of extra points of interest: which law is applicable to the agreement? After all, the law is different in every country. Are you going to contract under the law of your business partner or your own law?
And when a conflict arises: which court is competent to rule on the conflict? Your judge or the judge residing in the country of your debtor? What is most advantageous for your situation is different for each situation. Whatever you choose, it is important to record this properly, otherwise it can lead to complicated situations. For example, if your debtor is German, a German judge has to judge according to your law. This is highly undesirable because the German judge has no knowledge of your law. Always ask for advice from a specialist. Our international lawyers will be happy to help you draw up your international agreement.
Although with a good contract you can avoid most legal conflicts, it is of course always possible that a discussion or conflict arises with your business partner. In this case, we can also assist you. We always do our utmost to resolve any conflict for your organisation as quickly and as well as possible. And we prefer to do so without the intervention of a judge. Is going to court unavoidable? Then we will assist you during the legal proceedings and fight for the best result for your organisation.
If you want to end the collaboration with another party, you can choose to end the contract. You can terminate a contract prematurely, however, keep in mind that this can have consequences for your organisation. For example, you may have to pay compensation to the other party because the partnership has been terminated.
Always ask a specialist for advice on your rights and obligations regarding the termination of a contract. This way, you will prevent the termination of a cooperation from turning into a legal conflict.